One of the ordered items does not suit you ?
You can ask for an excchange or a refund.
Please follow the steps below :
Print the summary received by email
Ship the parcel with the form copy to:
28 rue du Gamay
63270 Vic le Comte
Case 1 : Size change
Most products have a size chart to help your choice, but sometimes in is not enough because each morphology is different.
Here at FAITS d’ARMES, the size changes are free and the only condition and to be able to return to us the product in its state of origin with its packing.
If the new size is available, it will be shipped to you as soon as we receive your package.
Case 2 : Refund request
If the product(s) do not meet your expectations or you've simply changed your mind, you can return the products to get a refund.
As for size changes, the only condition is to return the product in its original state and with its packaging.
Who pays the shipping cost ?
There are two scenarios
the product you received is not the one you ordered
this is our mistake and we take all shipping costs at our own charge
Just ask, and you will receive a prepaid shipping label by email.
the item you received is the one you ordered
additional shipping costs are divided between us
- You pay for returning the products back to us
- • And we take care of the shipping costs to send you the the replacement item.