Introduction

These conditions govern sales made on the occasion of orders placed on the site www.faitsdarmes.com; between the simplified joint-stock company which publishes this site, FAITS D'ARMES, domiciled at 28 RUE DU GAMAY, 63270 VIC LE COMTE, FRANCE, with a capital of 1000 euros, registered in the Trade and Companies Register of CLERMONT-FERRAND under number 81536042500012; and the customer, namely the person who placed the order and/or is designated in the billing information.

Acceptance of terms

Any order on this site implies acceptance of these General Conditions. Any order confirmation entails the customer's full acceptance of these general conditions of sale, without exception or reservation. All the data provided and the recorded confirmation will constitute proof of the transaction. The order confirmation will constitute signature and acceptance of the operations carried out. A summary of the order and the General Conditions will be communicated in PDF format to the order confirmation e-mail address. The conditions are presented in French and will be subject to confirmation no later than the validation of your order.

These conditions were last updated on : 04/02/2022

Price and order

The prices of the products presented on the site are in euros all taxes included, unless otherwise indicated and excluding shipping costs. All orders are payable in euros. FAITES D'ARMES reserves the right to modify the prices of its products at any time or to apply promotions to its prices. However, the product will be invoiced only on the basis of the price in force at the time of validation of the order and subject to availability. The fact of validating your order implies for you the obligation to pay the indicated price. The debit is made upon validation of the order using the secure payment system of Crédit Mutuel, Paypal or upon receipt of the transfer or payment check.

Products and delivery

The products are offered for sale as long as they are visible on the site, within the limits of available stocks. For products out of stock, these offers are valid subject to availability from suppliers.

In case of unavailability of product after the order, we will contact the customer by mail and/or by telephone. The order may be canceled and refunded.

In the event of an order to a country other than metropolitan France, you will probably be liable for customs duties and local taxes and duties, these elements will be at your expense and under your responsibility. They are in no way the responsibility of FAITES D'ARMES.

The products remain the property of FAITES D'ARMES until full payment of the price and the risk of loss or damage is transferred to the customer once he has taken physical possession of the goods. The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page.

Withdrawal and Warranty

In accordance with article L121-21 of the Consumer Code, the customer has a withdrawal period of 14 clear days from the day following receipt of the products. The customer must send the products back within 14 days of notification of his withdrawal, the return costs remain his responsibility. Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, the responsibility of the customer is engaged. Any damage suffered by the product on this occasion may be such as to defeat the customer's right of withdrawal. FAITES D'ARMES will reimburse the price and the initial shipping costs within 14 days following the recovery of the goods.

The products sold on this site benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. Any claim in this regard must be made within 24 months of delivery. The recourse to such a complaint implies the return of the products in the state in which they were received with all the elements (accessories, packaging, instructions, etc.), the return costs will be reimbursed. This warranty does not prevent you from benefiting from the right of withdrawal. The customer is exempted from providing proof of the lack of conformity during the 24-month period.

The products sold on this site comply with French legislation. The responsibility of FAITES D'ARMES cannot be engaged:

• In case of non-compliance with the legislation of the country where the product is delivered. It is up to you to check with the local authorities the possibilities of importing or using the products or services that you plan to order.
• In case of misuse of the product.
• In the event of damage inherent in the use of the internet or a means of payment via the internet.

Customer's personal data

FAITES D'ARMES will collect information and personal data concerning the client; or even their transmission to third parties, in particular responsible for the delivery and maintenance of payment services; in order to be able to ensure proper management of orders and services but also in order to comply with legal and regulatory obligations. However, in accordance with the law of January 6, 1978, the customer has a right of access, rectification and opposition to personal information and personal data concerning him, by directly contacting the webmaster of this site at the following address.

Integration of the Trusted Shops Trustbadge

The Trusted Shops Trust Badge is inserted on this page to display our Trusted Shops trust mark and all the opinions collected or to offer buyers Trusted Shops products after an order.

These operations serve to protect our overriding legitimate interests in the optimal marketing of our products in the context of a balancing of the various interests. The Trust Badge and the services associated with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.

Lorsque vous consultez le Trust Badge, le serveur web enregistre automatiquement un « fichier-journal » indiquant, par ex., le nom du fichier demandé, votre adresse IP, la date et l’heure de la consultation, le volume de données transférées et le fournisseur d’accès à Internet à l’origine de la demande (données d’accès). Ces données d’accès ne sont pas exploitées, elles sont automatiquement écrasées au plus tard huit jours après la fin de votre consultation.

D’autres données à caractère personnel sont transmises – à Trusted Shops uniquement – si, à l’issue d’une commande, vous avez opté pour l’utilisation des produits Trusted Shops ou si vous vous êtes déjà enregistrés pour cette utilisation. Dans ce cas, c’est l’accord contractuel entre vous et Trusted Shops qui s’applique.